Generative artificial intelligence (Gen AI) is a transformative technology that has captured the attention of governments, the public and business leaders, but it presents unique challenges for those who must manage the associated risks. At Boosha, we believe Gen AI offers significant strategic opportunities, making a defensive and offensive approach essential.
Acceptance and Skepticism
- Adoption of Gen AI: Some customers are enthusiastic and quickly adopt Gen AI, while others are skeptical and prefer to wait. At Boosha, we believe that waiting is not a feasible strategy given the strategic importance of the technology.
- Strategic Opportunities: Gen AI offers strategic opportunities in almost every area and aspect of business operations.
Risks and Management Strategies
- Regulation and Jurisdictional Dynamics: Jurisdictions take different approaches to regulating Gen AI, unlike the early days of data privacy with GDPR. Regulations can vary widely, making adaptation complex.
- Explainability of Models: The explainability of Gen AI models is a crucial challenge. Unlike traditional analytical models, Gen AI models are not easily understood, complicating transparency and trust.
- Malicious Uses: Gen AI can be used to create deepfakes and other malicious content, posing significant reputational and security risks.
Risk Mitigation and Governance
- Principles and Guardrail: It is critical that executive teams have honest discussions about how and where to use Gen AI, segmenting use cases.
- Frameworks and Taxonomy: Having a framework tailored to the needs of the organization helps communicate to employees how to consider Gen AI risks.
- Risk Identification and Mitigation: Companies should start with low-risk use cases to experiment with governance standards and assess typical risks.
Monitoring and Education
- Employee Training: Employees must be educated on the risks associated with Gen AI, understanding the consequences of each prompt entered into the system.
- Using AI Technology for Security: You can use Gen AI to improve cyber defenses by reducing the time to detect and respond to attacks.
- Process Changes: Implement controls and procedures to verify the legitimacy of communications, such as not acting on an email or voicemail without verification.
- Collaboration and Risk Integration: Agile collaboration between risk management and Gen AI development is essential, integrating risk in the early stages to exploit the full potential of the technology.
These key concepts represent a holistic approach to managing the risks associated with Gen AI, highlighting the importance of robust governance, employee education, and continuous monitoring.
For more information on how Boosha AI can help your company harness the power of artificial intelligence, contact us at info@boosha.it.