In brief
Boosha AI implemented an AI solution to read and analyze complex documents such as regulations and bylaws, turning them into clear and understandable communications for clients of an accounting firm. This improved the comprehensibility and effectiveness of communication, reducing the time spent drafting communications to clients.
Details of the Case Study
1. Introduction
A firm of accountants needed a system that could interpret the complexity of regulatory documents and decrees, and transform that information into understandable communications for its clients. The goal was to improve the quality and effectiveness of communication, ensuring that complex information was conveyed in a clear and accessible manner.
2. The Challenge
The main challenge was to interpret and simplify complex regulatory texts, reducing the time needed to draft customer communications and maintaining the accuracy of the information transmitted.
3. The Solution
Boosha AI has developed and implemented an AI system designed to read complex documents, extract key information, and generate messages that simplify information while maintaining its accuracy. The process consists of two main steps:
- Document Analysis and Interpretation:
The AI chatbot reads regulatory texts and analyzes them, identifying key information. - Generating Clear Communications:
The AI chatbot transforms complex texts into clear and understandable messages by generating draft emails and answering specific questions about the texts.
4. Insight: Optimization in the Communication of Regulations in a Firm of Accountants.
Goal: To improve the communication of regulatory information to clients of an accounting firm, making it clearer and more efficient.
Process Details and AI Implementation:
- Descriptive Improvement:
- The AI chatbot transforms complex regulatory texts into clear messages in line with the firm’s communication style.
- Automation:
- The chatbot processes regulatory texts and produces draft emails, as well as answering specific questions about the texts.
- Advantages:
- Simplifying regulatory communication, reducing the time spent on drafting customer communications, and improving the effectiveness of communication.
Output:
- NormaFacile:
- An advanced bot that processes regulatory texts and produces clear, customer-friendly communications.
Modes of Interaction:
- Users can upload regulatory texts, and the chatbot provides responses and generates draft emails or other communication documents.
5. The Benefits
- Improving Comprehensibility:
- The AI chatbot has transformed complex regulatory texts into clear and understandable communications, improving the quality of communication to customers.
- Operational Efficiency:
- Automation of the communication drafting process has significantly reduced the time and effort required to communicate regulatory information.
- Proactive Support:
- The chatbot answered specific questions about regulatory texts, providing quick and informed support to the firm’s professionals.
6. Conclusions
The implementation of the AI solution for advanced understanding and analysis of complex documents has radically transformed the accounting firm’s regulatory communication. The AI solution simplified the process of drafting communications, improving the quality and effectiveness of information transmitted to clients. This use case demonstrates how artificial intelligence can be used to streamline and simplify complex business processes, facilitating the dissemination of specialized information in a more accessible format.
For more information on how Boosha AI can help your company harness the power of artificial intelligence, contact us at info@boosha.it.